Pipeline safety is about more than just safe digging. When living and working around pipelines, you need to know the facts so that you can help keep your family, worksite or community safe. Here you can access information about various situations that could pose risks to pipelines, and how to prevent those risks from becoming reality.
Thank you for taking safety seriously.
Explore safe digging topics
Crossing or “encroachment” can mean many things, but simply put it means conducting any work on a pipeline ROW or driving over or along a ROW, both of which require approval from TC Energy.
Learn more about crossings and crossing agreements: Canada | US
When working on new forestry roads or cleared areas in rural land, it can be easy to miss or ignore pipeline markers. Find out how heavy loads can impact a pipeline and what steps you can take to prevent damage.
Building a deck or installing fence? A project doesn’t have to be big to need a One-Call. Anytime you put a digging tool in the ground, you need to be sure of what is underneath, so you can prevent dangerous situations. Why take the risk?
Fixing drainage issues is one of the highest-risk activities around pipelines. The heavy equipment and depths involved can put you and the pipeline in imminent danger.
It’s your land, we just want to help you work safely. Many farming activities can be done without a crossing agreement or a One-Call.
Click here for more details: Canada | US
For many, April marks the beginning of a busy construction season. Remember, always call or click before you dig. It’s a free and fast service. Why take the risk?
Any work on a pipeline ROW needs approval from the pipeline operator. We have some helpful guidelines so that you know what to expect when planning your project.
Canada | U.S.
Do you know which activities on a right-of-way are safe and which are not? Get educated about how to use a ROW safely and responsibly.
Everyone has a part to play in safety. Our program teaches youth about underground utility safety through a variety of educational resources including presentations, videos, and materials for interactive games.
Did you know that in most provinces and states, it is a legal requirement to contact your local One-Call service before digging or excavation? These cosequences may include:
• Provincial, state or federal regulators can levy hefty fines to both the person excavating and the company responsible, depending on the local regulations
• Repairs to utilities often cost more than the value of your original project, not including reclamation and clean-up costs
• Underground utilities carry essential and critical services for the community. Interruptions to these are more than just minor inconveniences; they can put people, businesses and livelihoods at risk
• Some utilities are buried as little as 12 inches below the surface, so even a simple shovel can cause serious damage
• Since 2008, the Pipeline and Hazardous Materials Safety Administration (PHMSA) has reported 715 injured workers and 79 fatalities due to damages done to underground infrastructures during excavation work*.
*Source (PHMSA, 2018)
Although a pipeline leak is rare, it is important to know how to recognize the signs. Use your senses of smell, sight and hearing to detect a potential pipeline leak.
If you witness any of the signs listed above, or any other unusual sights, sounds or smells near a pipeline location, follow these steps immediately:
I know where the pipeline is, do I still need to make a One-Call?You can never be sure where underground utilities are unless they have been marked by a professional. Utilities can shift from erosion or natural forces or new ones may have been installed without your knowledge. Using the free One-Call service allows you to conduct your work safely.
How do I contact my local One-Call service?Luckily there are resources to help you reach your local service easily. In Canada, you can visit www.ClickBeforeYouDig.com to find your local One-Call service, as well as other useful safe-digging rules and regulations in your province. In the U.S. you can dial 811 or visit www.call811.com to get in touch with your state’s provider.
When do I need to make a One-Call?You need to make a locate request anytime you are disturbing the ground. This includes digging, piling material, paving or even driving equipment over a right-of-way. Any action that could impact something below the surface counts as ground disturbance.
What is a crossing agreement?A crossing agreement is an agreement between you and the pipeline operator that allows you to conduct your work safely with the permission and understanding of the pipeline operator. Any changes to your work need to also be approved to ensure your safety.
How do I know if I need a crossing agreement?If you plan to do any work on a right-of-way or access the right-of-way while conducting your work, there’s a good chance you need a crossing agreement. To find out for sure, you can either make a One-Call and wait for the pipeline operator to contact you, or you can contact the pipeline operator directly through their crossings team. Contact information can be found on this page.
What is the “prescribed area”?The prescribed area is the area that extends 30 metres on either side of the pipeline centerline. Ground disturbance within this area requires written consent.
In case of emergency, call:1-888-982-7222
Contact our crossings team:Apply for crossing email@example.com_crossings@airballcreative.com
General inquiries:1-855-458-6715 Public_awareness@airballcreative.com
In case of emergency, click here for contact numbers
Contact our US crossings team:1-800-562-8931 firstname.lastname@example.org
Call before you Dig:01-800-111-3333